Negotiation Skills

In today’s ever increasing competitive market, often after a sale has been made an organisation will find themselves in a negotiation. Our in the workplace negotiations with staff are a continuous process. The outcome of this can significantly affect the profitability of the organisation. Clients are investing in developing the negotiation skills of their buyers and managers the objective of this course is to help the organisation are at “least” on a level playing field with their clients.

Content

What is a negotiation

How to plan for a negotiation

How to ensure a successful negotiation

Testing these concepts on a real situation

Action plan for your own organisation

Outcome

The delegate will leave the programme confident that using the techniques covered during the day they can enter their next negotiation at least on level ground with their client. With development and use these techniques will reduce in increased profits for the organisation and better relationships with their clients.